Lifestyle Spending Accounts (LSA), Pre-tax | Claims Administration

Available now! 2026 global lifestyle spending accounts benchmark report

Explore Forma's benchmark report, the definitive resource for insights and trends about LSAs and the flexible benefits landscape.

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For Forma members please submit questions to support@joinforma.com.

Unmatched support & servicing

Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.

You set the rules. We do the work.

Forma takes all of the support, ticketing, and claims review off your plate - with actual humans, not bots.

98% Member Satisfaction

Forma boasts the highest CSAT scores in the industry. Simply put, Forma is easy, transparent, and flexible for employees to use.

Global, 24/7 Support

With member services staff around the globe, someone is always nearby to support employees and review claims.

A world-class claims experience

The industry’s best benefits support software

Software made for the 2020s

Forma is easy and intuitive. While training and support are available, employees probably won’t need it.

Unprecedented transparency

Employees can always know where their claims stand. And if claims get rejected, we’ll actually explain why!

Crazy fast processing

With claims administrators located around the world, employees can expect claims will be reviewed in a few short hours.

Fast direct deposit

Forma will integrate with payroll, but direct deposit is available for those who simply can’t wait.

Mobile benefits

For those who’d rather snap pictures of receipts or who simply don’t spend a lot of time behind a desk.

Automated reimbursement plans

Reimburse large purchases as funds accrue without forcing monthly, manual claims.