# Available now! 2026 global lifestyle spending accounts benchmark report

Explore Forma's benchmark report, the definitive resource for insights and trends about LSAs and the flexible benefits landscape.

[Download the report](/content/resources/lifestyle-spending-accounts-benchmark-report?utm_source=website&utm_medium=banner&utm_campaign=Q12026_benchmark_report/index.html)

**For Forma members please submit questions to [support@joinforma.com.](mailto:support@joinforma.com)**

## Unmatched support & servicing

Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.

### You set the rules. We do the work.

Forma takes all of the support, ticketing, and claims review off your plate - with actual humans, not bots.

### 98% Member Satisfaction

Forma boasts the highest CSAT scores in the industry. Simply put, Forma is easy, transparent, and flexible for employees to use.

### Global, 24/7 Support

With member services staff around the globe, someone is always nearby to support employees and review claims.

## A world-class claims experience

## The industry’s best benefits support software

### Software made for the 2020s

Forma is easy and intuitive. While training and support are available, employees probably won’t need it.

### Unprecedented transparency

Employees can always know where their claims stand. And if claims get rejected, we’ll actually explain why!

### Crazy fast processing

With claims administrators located around the world, employees can expect claims will be reviewed in a few short hours.

### Fast direct deposit

Forma will integrate with payroll, but direct deposit is available for those who simply can’t wait.

### Mobile benefits

For those who’d rather snap pictures of receipts or who simply don’t spend a lot of time behind a desk.

### Automated reimbursement plans

Reimburse large purchases as funds accrue without forcing monthly, manual claims.