Discover the 10 must-haves for the best FSA vendors | Blog posts | Forma

Available now! 2026 global lifestyle spending accounts benchmark report

Explore Forma's benchmark report, the definitive resource for insights and trends about LSAs and the flexible benefits landscape.

Download the report

For Forma members please submit questions to support@joinforma.com.


Lifestyle Spending Accounts Explained

New to LSAs? This primer will make you an expert in minutes.

Read here


Case Study: Microsoft's global LSA strategy

How Microsoft’s benefits program for 220K employees across 100+ countries set new standards for global employee wellness.

Read here


10 must-haves for the best FSA vendors

Learn about the top 10 must-haves for an FSA vendor and ensure the successful administration of your healthcare, vision, dental, and caregiving expenses.

In this piece

10 considerations when choosing a FSA vendor

  1. Auto-substantiation setup: Simplify reimbursing eligible FSA expenses. Your vendor should follow the IRS rules for claims substantiation. Ensuring your members pay with an IIAS-enabled* prepaid debit card that auto-substantiates certain expenses is a great way to deliver on this mandate – no receipts required.
  2. Simple receipt upload process: Members should be given the freedom to choose their preferred reimbursement method, including manual receipt uploads. For members to submit their receipts on time, a vendor needs an easy process and clear communication.
  3. Easily identify eligible expenses: Provide links to FSA stores on Amazon, Walgreens, and CVS to help members know what items are FSA eligible.
  4. World-class support: Your members will need exceptional support to address their questions about claims or other topics.
  5. Support all types of FSAs: Ensure that your vendor can offer all flavors of FSAs, including Limited Purpose FSA (LPFSA) and Dependent Care LFA (DCFSA).
  6. Accommodate large DCFSA expenses: Ask your vendor if members can submit large expense claims just once and get automatically reimbursed as funds are loaded.
  7. Compatibility with HSAs: Make sure that your vendor can accommodate pairing a LPFSA with an HSA seamlessly.
  8. Effective employee education and outreach: Educate employees on the intricacies of FSAs, including the ‘use it or lose it’ component.
  9. One platform for all spending accounts: Having all of your company’s spending accounts in one place makes administration and support more effortless for you.
  10. Straightforward non-discrimination testing (NDT): Ensure your vendor is equipped to simplify NDT and provide recommendations to minimize risks of failure at year-end.

Forma’s product and expertise will transform your FSA program, bringing a modern experience to your employees. For more information about Forma's FSA offering, schedule a consultation with one of our experts.

*IIAS can only be used for HCFSA, LPFSA, and HRAs.